Terms of service

Terms of Service
1. Overview
These Terms of Service (“Terms”) govern your use of our website and services provided by M Concept inc., a furniture dropshipping business. By accessing or using our website and purchasing our products, you agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old or the age of majority in your location to place orders through our website.
3. Products and Orders
Product descriptions, images, availability, and prices are subject to change at any time without notice. Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, for any reason.
4. Pricing and Payment
All prices are listed in euros (€) and include VAT where applicable. Exact shipping costs are displayed at checkout. Payment must be made in full before orders are processed. We accept major credit cards and other secure payment methods as displayed at checkout.
5. Shipping and Delivery
We deliver to the European Union via trusted carriers, including FedEx, DHL, DPD, and others. Delivery times range from 1–7 business days after dispatch. Shipping fees and estimated delivery times will be provided at checkout. Please see our Shipping Policy for further details.
6. Returns and Refunds
Customers must notify us of any damages or issues within 3 days of delivery. Returns are accepted only for unused and unassembled items in their original condition and packaging. Certain items (custom orders, perishable goods, personal use items, sale items, and gift cards) are non-returnable. Please refer to our Return Policy for specific conditions.
7. Product Assembly and Use
Some items may require assembly. Please follow all assembly instructions carefully. We are not responsible for damages caused by improper assembly or misuse.
8. Intellectual Property
All content on our website, including images, text, and graphics, is the property of Your Company Name and protected under copyright laws. Unauthorized use is prohibited.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services or products, to the extent permitted by law.
10. Governing Law
These Terms are governed by the laws of Your Country, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with updated “Effective Date.”
12. Contact
For questions or concerns about these Terms, please contact us at Info@ecochiclivingstore.com